When you employ a new online marketing strategy for your law firm, it is easy to become overwhelmed with all the analytic data there is to monitor. To avoid this, you will need to focus only on the important data to determine whether your marketing efforts are effective.
If you aren’t sure which data you need to check, here are 5 Key Performance Indicators (KPIs) you must track with Google Analytics:
1. Web traffic
Monitoring the traffic that comes to your website should be your main priority. You should track information such as the reasons people visit your website and where visitors are from. Also, track how much time visitors spend navigating your website and the number of pages they view. See as well, which pages visitors frequent and check if there are pages with valuable content that attract few visitors. When you are armed with this information, you can optimize your website performance and increase the online visibility of your law firm.
2. Number and type of leads
Every website must generate leads. A lead is identification data that is provided by a prospective client. You will need to track the number of leads your site generates. You may get leads from visitors completing contact forms, using a link to call or email your firm or by using their email addresses to download valuable resources from your site. In your Google Analytics dashboard, ensure you set up tracking for each lead type.
3. Bounce rate
If a visitor comes to your website and only views one page before leaving, this is not considered as a quality visit. It is called a bounce. Check which ones of your pages have a high bounce rate and then make them more engaging to encourage people to stay there for longer and move from there to other pages. You can do this by adding links to and from your blog posts as well as videos, infographics and other multimedia content.